Credit Cards Taken at the Checkout

About Us
Gothic Darkness are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Gothic Darkness
19 Fairfield Enterprise Centre Lincoln Way LOUTH Lincolnshire LN11 0LS United Kingdom
Phone: 01507 617733
Fax:
Email: websales [at] gothicdarkness [dot] co [dot] uk

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payments securely through PayPal. You will be transfered to PayPal's own site for the secure transaction (see Credit Card Security below).

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Specified colours in all products are subject to availability and may be substituted from time to time by the manufacturer, this is something which is totally out of our control, but we will make every effort to let you know of any significant colour variations in any product which you purchase. Please also remember that colours which you view on your computer screen are subject to the settings on your monitor - these can vary greatly!
Shipping And Handling
Our delivery charges are as follows:

UNITED KINGDOM:

All parcels sent within the United Kingdom will be sent by a "Signed For" service. Our prices are based upon the value of the order.

For orders:
Up to £10 postage will be £2.50
Between £10.00 and £20.00 postage will be £4.50
Between £20.00 and £50.00 postage will be £6.50
Over £50.00 postage will be £8.50


REST OF THE WORLD:

At the moment we are not shipping goods to the rest of the world but please watch this space as we hope to be able to at a later date!
Delivery Schedule
After we have received cleared funds, your goods will be despatched within 30 WORKING DAYS unless otherwise notified. Some of the items offered are hand-crafted to order and may have a longer delivery time if we are out of stock. We will contact you if this is the case. Please be aware of the delays that may be due to the Bank clearing system if you are paying through PayPal using e-cheques (aprox. 9 days).

If you would like to send a gift to a different address, select the option at the checkout. For security reasons we reserve the right to withhold this option, but we will contact you prior to dispatch in this instance.
Back Orders
Tax Charges
Currently there is no VAT included in your order. The price marked is the price you pay.
Credit Card Security
To use your credit or debit card securely, you will be transferred away from www.gothicdarkness.co.uk to a secure site. The secure site is hosted by and operated by PayPal.

Your personal card details are securely held by PayPal and at no stage will your card details ever be divulged to us.
On successful completion of the transaction you will automatically be returned to www.gothicdarkness.co.uk.

We are currently using our Just4Legs PayPal account to process orders from Gothic Darkness.
Copyright
The various works, images, and text found on this site are copyright Gothic Darkness ("the Author") unless otherwise noted below. Images on this site may not be re-used unless permission is explicitly granted. The text found in these pages may not be copied or reproduced without the written permission of the Author.

Noted images: Just4Legs, Veil of Visions, Echt, Darkside Clothing, Pamela Mann, Leg Avenue, Alchemy, Spiral, Dark-Silver.
Back Orders
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01507 617733 (International +44 01507 617733) or write to us at 19 Fairfield Enterprise Centre Lincoln Way LOUTH Lincolnshire LN11 0LS United Kingdom
Privacy Policy
Gothic Darkness do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. We may contact you from time to time to keep you aware of the latest offers or products. You can unsubscribe from the list by emailing us with the word "unsubscribe" in the title.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn on cookies within your browser by going to (typically) 'Tools | Internet Options | Privacy' and selecting to allow cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
General
We operate a 'Fair Trading Policy' but in the interest of hygiene, any hosiery goods returned for exchange or refund must be in the original un-opened inner packaging, with tags and seals intact and all other clothing must have original tags still intact. No refund will be given for your cost of postage to return the item to us unless the goods are faulty. It is your responsibility to ensure safe delivery to us by a 'signed for', recorded or other trackable online method within 14 days of delivery.

Refunds
Any goods returned within 14 days will be fully refunded, including your original postage. The refund will be made by the same method as you used to pay for the goods originally, unless otherwise agreed.

Exchange of Goods
Any goods returned within 14 days may be exchanged for another item which is being currently listed. If you do not see something you would like then you also have the option of a refund (see above).The full price of the original item, including your original postage, will be deducted from the new choice.

We aim to comply with 'The Consumer Protection (Distance Selling) Regulations 2000'
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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